Agent Hive Platform Terms of Use

Competency to Contract

You represent and warrant that you are eligible to enter into a legally binding agreement and to be bound by these Terms. You will not access or use the Offerings if you are under the age of 18 (eighteen) or not competent to contract under the laws of India.

Services on our Platform

The Company hereby permits you a non-exclusive right to access use the Platform and avail the different features and services provided through the Platform (collectively “Offerings”), subject to continued subscription by the Individual User or the Enterprise and compliance with these Terms. The Offerings are designed to support wide range of users ranging from individual users to enterprise users and enterprises. Similarly, the Offerings are made available in a tiered subscription model (as described below), each designed to address differing User needs and use cases, namely the following:

Starter Version

This is an entry level tier intended for students, hobbyists and Individual Users exploring the Platform, and using it on a limited or basic scale;

Advanced Version

This tier is intended for freelancers and small Enterprises, that require the Platform for practical business use cases. It provides enhanced capabilities, including long-term memory and integrations with commonly used workplace tools, enabling automation of repetitive workflows and operational tasks.

Professional Version

This tier is designed for small and medium-sized Enterprises and departmental teams that require collaboration and shared development. It enables collaborative agent creation, including the use of multi-agent systems, and may include organization-specific customization such as model fine-tuning based on the organization’s proprietary knowledge and workflows.

Enterprise Version

The enterprise version is intended for large Enterprises, including those operating in regulated or compliance-intensive industries.

The features, functionalities, limitations are specified https://www.qpiai-agenthive.tech/

Third Party Services

The Platform enables you to integrate or exchange user content with third party services or applications. You acknowledge that your use of third-party service is governed by your agreement with such relevant third-party service provider, and not these Terms. You acknowledge that you are solely responsible for the authenticity, validity and lawful use of any API keys, tokens, or credential used to access or integrate with the Platform and its Offerings. The Platform does not verify the authenticity of such integration, and shall not be liable for any loss, damage, suspension, or termination arising from the use of invalid, unauthorized, expired or unlawfully obtained access.

Compliance With Law, Security and Integrity

• You will ensure that you comply with all prevailing and applicable laws, rules and regulations, these Terms and our Privacy Policy while accessing, availing or using the Platform and the Company will not be liable in any manner whatsoever for any default by you in doing so.
• You will not use the Platform in a manner that could damage, disable, overburden or impair our server or any network connected thereto, or interfere with any other person’s use and enjoyment of the Platform.
• You will not attempt to gain unauthorised access to the Platform or features, other user accounts, computing systems or networks connected to any Company server in any manner including through hacking, password mining, or any other means. You will not obtain or attempt to obtain any material or information through any means which is intentionally not made available through the Platform.
• The Platform is made available to you under contract for your own use, and you will not attempt to copy, reproduce, alter, modify, reverse engineer or create derivatives of the software behind the Platform or allow any third parties to do so.
• You will not create multiple or duplicitous accounts on the Platform. You have the option to set a security password if you register yourself on the Platform. You are responsible for maintaining the confidentiality of the password and the account. You are responsible for all activities that occur in your account on the Platform, if any. You accept that all operations emanating from your device in relation to the Platform will be assumed to have been initiated by you.
• You agree to notify the Company immediately of any unauthorised use of your account or any other breach of security. The Company will not be liable for any loss or damage to you or any third person owing to negligent actions or failure on your part to comply with the requirement of these Terms or to inform the Company of any loss or theft of your device or any unauthorised access of your account within reasonable time.
• You will be liable for losses incurred by the Company or any other party due to a third party’s use of your account, if any. You will not use any other person’s account without the express permission of the account holder and the Company.
• The Company will follow best industry standards and make all reasonable efforts to ensure that any information that you provide to it in relation to the registration to the Platform is kept confidential, subject to Company’s right to use the information for further communication.
• However, the Company will not be responsible for any disclosure or leakage of confidential information or loss or damage due to failure on your part to practice safe computing. Further, the Company will not be liable for the loss or damage to such information or data of the user arising as a result of an event or a series of related events that is beyond the control of the Company.

Customer Guidelines and Disclaimers

We will endeavour, by way of appropriate safeguards and protocols to ensure that there are no defects or deficiencies in the Platform. However:

• The Platform and its features are provided on an “as is” and “as available” basis. We expressly disclaim all warranties, whether express or implied, including warranties of merchantability, fitness for a particular purpose, availability, performance consistency and reliability.
• The Platform and its contents are solely designed for automation of workflow by the user. All outputs generated by the Platform are for general information purposes and suggestive in nature and do not constitute any professional advice. Any use of, or reliance upon the outputs generated by the Platform shall be at your own risk.
• You are solely and exclusively responsible for reviewing, verifying, evaluating, and validating all outputs generated through the Platform or the AI agents, prior to relying upon, using, distributing, publishing, or otherwise making use of such outputs. You agree that you will not rely upon any output without first independently verifying its accuracy, completeness, appropriateness, and suitability for your intended purpose through reference to authoritative sources and your own professional judgment.
• Given the probabilistic nature of artificial intelligence and machine learning, we do not guarantee that the content displayed in the Platform, or the outputs generated by our Platform will be free from error. The Company makes no representation or warranties regarding accuracy and reliability on AI agents on provided or created by you on the Platform. The outputs generated by the Platform or the AI agents may contain factual errors, may misrepresent or mischaracterize information, may reflect biases present in training data, may include outdated or superseded information, may omit relevant information, may draw inappropriate inferences or conclusions, and may otherwise fail to meet your needs or expectations and/or the output may not be unique across users.
• Automated workflows are generated completed on the basis of user inputs and instructions. The Company is not responsible for any unintended or unauthorised or erroneous actions resulting from user-configured workflows.
• Users are advised to segregate distinct tasks into separate projects, as combining unrelated tasks within a single project may increase the likelihood of inaccurate or misleading AI-generated outputs and data leakages.
• The platform may retain records of user interactions in the user accounts, including instances where a user receives a satisfactory solution to a query or a problem, in order to improve response relevance for similar future queries to that user. Users may review and delete such stored interaction history at any time through the memory tab available within their account.
• The Company does not guarantee any specific business outcomes from the use of the Platform.
• We do not own, create, endorse or take responsibility for any third-party content. It is provided for information purposes only. When you access third-party websites, you do so at your own risk and are subject to their terms and policies.
• Our Platform leverages third-party large language models (“Third-Party LLMs”), and the vendors of these Third Party LLMs do not control or develop these foundational models and make no representations or warranties regarding their accuracy, behaviour or performance.
• The Company has no control over the operations of the Third-Party LLMs, its access as part of its processing activities, the outputs they generate, or the continued availability of any Third-party LLMs and disclaims any and all responsibility or liability for any errors, omissions, or defects arising from the performance of Third-Party LLMs.
• The use of Platform may be impacted by reasons beyond the reasonable control of the Company, including but not limited to hardware failures, software malfunctions, outages or disruptions of third-party service providers, internet or network problems, acts of God, force majeure events, security breaches, regulatory compliance measures, abnormal usage, data-related issues, or maintenance activities hardware or software and other similar factors. The Company will not be responsible for the same, and will not be responsible for any loss to the Customer resulting from such conditions.
• We are constantly undertaking research and development with regard to our Platform and we reserve the right to discontinue the Platform in accordance with the terms of the subscription agreement.

Representations, Warranties and Covenants

• The user is aware of and in compliance with all applicable laws and will continue to be compliant as long as the user is accessing, availing or using the Platform.
• The user is under no contractual or other restrictions or obligations that are inconsistent with these Terms or that will interfere with the performance of its obligations under these Terms.
• The user understands that the third-party partners with which the Company engages have no agency, affiliation, association or connection of any manner whatsoever. The third-party service providers are not our employees, attendants, agents or representatives. We do not exercise supervisory powers or control over such persons.
• All information uploaded on, or conveyed by the user for usage of the Platform or any reviews and ratings on the Platform must be genuine and not misleading or intentionally disparaging.
• The user will not host, display, upload, modify, publish, transmit or share any information through the Platform that: (a) is unlawful, harassing, threatening, invasive, libellous, defamatory, or that would otherwise violate applicable law; (b) contains nudity, obscenity or sexually explicit content; (c) may disparage any ethnic, racial, sexual or religious group or is otherwise abusive or inflammatory; (d) depicts or promulgates the use of drugs; (e) contains offensive language or images; (f) incites violence or characterizes violence as acceptable; (g) contains unsolicited promotions, political campaigning, advertising or solicitations; (h) contains corrupted data or other harmful, disruptive or destructive viruses, trojan horses, harmful code, denial-of-service attacks, packet or IP spoofing or other similar technology; (i) is in infringement of a third party’s intellectual property rights; or (j) belongs to another person that you have no right to.
• All information or inputs you provide, does not violate any applicable law or violate someone’s intellectual property rights, privacy rights. You represent and warrant that you have all rights and license, and permissions needed to provide input to our Platform and you retain ownership rights in the inputs you provide.

Other Conditions

• Our Platform may contain links to third party sites that are not operated by the Company. If you click on a third-party link, you may be redirected to such third-party’s site. We have no control over, and assume no responsibility for the content, privacy policy, terms of use or practices of a third-party site. We advise you to separately review the terms of use of every site you visit.
• We reserve the right to update or modify these Terms at any time without prior notice. Your access to and use of the Platform following any such change constitutes your agreement to follow and be bound by these Terms as updated or modified. For this reason, we encourage you to review these Terms each time you access or avail the Platform. These Terms govern all upgrades and updates of the Platform, if any, that replace or supplement the original version of the Platform.

Grievance Redressal

In case of any grievance, you may address such grievance to our grievance officer. The contact details of the officer are as follows:

Email ID: support-agenthive@qpiai.tech